Careers Service Case Study

With over 15,000 students spread across five different campuses, the Careers & Employability Services team at the University of Bedfordshire had the challenge of how to provide students with easy access to their services.

With pop-up events going some way to solve the problem, they knew they also needed a digital solution to help manage their interactions with students.

This case study will cover:

  • How digi drop-in sessions allow students quick and easy access to the Careers team on a 1-2-1 basis.
  • Group chats being used to host online workshop sessions
  • How live chat has helped to engage and connect with their alumni audience
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Testimonial

The chat system is so easy to use which means it’s really simple to conduct a chat with potential candidates whilst sat at home or in the office. It provides a genuine engaging experience for candidates...

Becky McVittie

Group Graduate Recruitment Manager

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Spotlight

For those students who signed up for the postgraduate live chat, 33% converted to join the open event which is awesome for this audience.

Lesley Southgate

Social Media Officer

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What Our Clients Say

Using Meet & Engage has allowed us to open up our services so they are far more accessible to all our students and alumni. The fact someone can log on and quickly ask the team a question without the need to book an appointment is hugely beneficial.

Michelle Everitt

Acting Head of Careers