Ben Gledhill, Head of Resourcing at Yodel talks us through his Candidate Experience Chatbot journey, from brief to launch and everything in between. Dealing with massive volumes – including over 6,000 Driver hires – the Yodel team have the ambition to give every candidate the best possible experience. 

Outcomes include impressive candidate experience scores, a shortened time to hire and huge time-savings for the recruitment team. 

Join hosts Ali Hackett and Graham Shroll from Meet & Engage, who take part in a Q&A with Ben at the end of the presentation.