Getting chatbots right: a practical guide
In today’s market, talent acquisition teams always have a list of tasks longer than hours in the working day. In times of hardship, efficiencies become
In today’s market, talent acquisition teams always have a list of tasks longer than hours in the working day. In times of hardship, efficiencies become
With only 1 in 3 young people thinking employers are supportive of hiring them, and just under half not being confident that they will progress
‘Our biggest failure though, is the lack of support for young people who have transitioned out of education in the years since Covid-19’. That’s a
One of our clients, a multinational professional services firm, recently saw spectacular improvement in the efficiency and effectiveness of their FAQ processes, through small edits to their chatbot and live 121 chat processes.
Regularly reviewing processes and user experience data can yield simple solutions that have huge effects on efficiency and candidate experience.
Provide a consistent engagement experience, regardless of introduction method. As we approach busy season in the world of graduate recruitment and Early Careers teams are
Consistency is one of those words that gets used in so many areas of life. We’re often told that without it, we won’t achieve our
In an economic downturn like the one we currently find ourselves in, the headlines full of large-scale layoffs and economic doom and gloom can make
Support your early careers candidates with a personalised hiring journey that adds real value If you recruit in the Early Careers space, typically you’ve set
Personalisation is something we take for granted in almost all aspects of our lives, to the point it stands out when we’re treated in an