Chatbot Technology in Recruitment

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The rise of chatbot solutions has transformed a simple information storage and retrieval system into a conversational experience across the world wide web. A website chatbot means the user doesn’t have to rely on human agents being available, or a websites’ navigation being sufficiently transparent to easily find relevant information.

But for every success story surrounding these nifty web bots, there’s often a disaster story too. So are these chatbots right for resourcing? How you can you decide which one may be a good fit?

We’ve compiled our thoughts and research into this short eBook, featuring notes from technologist Pip Wright, a case study type look at chatbot success in the industry and detail into the in’s and out’s of chatbots for resourcing.

In this Whitepaper:

A look at AI and Automation – How are they different?
A break down of the latest technologies available
Success and Disaster – The best and the worst AI and Automation stories
How to implement a chatbot
A look to the future of resourcing
A handy checklist to help you decide if chatbot technology is right for you.

There was a time when recruiters believed that candidates would lose interest in both the brand and the role if they weren’t contacted personally by phone or email soon after they registered their interest.

we’ve now created a more thoughtful, richer candidate experience that we can build on and constantly improve. We knew we had to be innovative and use technology to support ourselves and our candidates, so this has been a win/win situation

What is here and now is the website chatbot, and that's a really positive thing because it provides our candidates with the means to find the information they want when they want it.

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Available in PDF.

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