Issy Staniaszek, Author at Meet & Engage

Getting chatbots right: a practical guide

In today’s market, talent acquisition teams always have a list of tasks longer than hours in the working day. In times of hardship, efficiencies become more essential than ever, and making the absolute most of every resource at your disposal is top of everyone’s list. In this climate, it’s no wonder that many businesses are […]

Small changes, big impact on candidate experience and recruiter efficiency

Blog / Issy Staniaszek

One of our clients, a multinational professional services firm, recently saw spectacular improvement in the efficiency and effectiveness of their FAQ processes, through small edits to their chatbot and live 121 chat processes.

Regularly reviewing processes and user experience data can yield simple solutions that have huge effects on efficiency and candidate experience.

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