Meet & Engage

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Candidate Experience Technology Used By Capco To Connect With Scarce Skills Talent

Innovation lies at the heart of everything global business and technology consultancy, Capco do. So, to tackle the complex challenges of today’s competitive candidate-driven market, particularly attracting and engaging with scarce skills candidates, Capco needed an innovative solution and so implemented Meet & Engage Candidate Experience technology. ‘Unicorn candidates’ are extremely valuable to organisations like Capco. However, attracting

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How Universities Use One-To-One Live Chat For Clearing

We’ve seen a real uptake of universities using our one-to-one live chat during the busy Clearing period. Most of our clients implemented one-to-one live chats to give students another way to connect with them, so it often ran alongside traditional phone enquiries but also their newer social media channels like Facebook. But what’s great about

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The Right Way To Engage With Candidates

Narinder Hammond, Partnerships Director at LaunchPad and I, recently teamed up to host a webinar revealing the best ways to create an engaging candidate experience, especially considering new technology and automated processes. Technology can make life easier, it’s true what they say, but often, we see technology and automation being integrated with a defined purpose. So, it’s more tech for

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Clearing The Way For Live Chat Technology In Higher Education

The use of technology to connect with people is nothing new – yet many universities are still using archaic methods for their Student Recruitment and Clearing activity. Live chat is helping both marketing and admissions teams transform their Clearing comms – from reducing phone and email enquiries to providing quicker and less formal online chat.

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What Students Want From Their Careers Service

We recently conducted research in partnership with Bright Network and EY to explore the views of women studying at UK universities, who want a career in Technology, Engineering or Consulting (TEC). We wanted to understand their past experiences of exploring future career options and get their views on what can be done to enhance the process. As part of

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