Fifteen years ago, as careers websites became the lynchpin of most resourcing strategies, reciprocity was one of the key objectives of any good site. The definition of reciprocity is an exchange or trade of mutual benefit. In short, what did the candidate get for their click? The outcome of fifteen years of the careers site …
I am fortunate to be able to speak with many different businesses about how they manage relationships with candidates. Often there is an aspiration to be less ‘process’ and more ‘experience’ when it comes to recruitment, but teamed with a frustration around the tools available and often a lack of resource. The value of creating …
5 Ways Live Chat Events Can Boost Candidate Experience Read More »
Innovative businesses are constantly searching for ‘better’, ‘cheaper’ and ‘faster’. The application of technology to achieve this is not a new idea. The proliferation of the smartphone entirely redefined the way many businesses interact with their customer base, and the growth of the Internet fundamentally changed the way in which many businesses work while creating …
Will Artificial Intelligence Take Over The World? Read More »
Staying up to speed with your industry is something that many recruiters tend to ignore. Why? Because it’s not really something that people make a conscious effort to squeeze into their already busy work calendar. But times (and trends) are constantly changing. So, to help you avoid hearing ‘have you been hiding under a rock?’, …
Bots, particularly chatbots. Since the sudden interest from large businesses (Microsoft bot framework etc.) we’re seeing them bagging more interest from all manner of businesses big and small then ever before. What bots tend to be good for is point solutions, where the branching logic of the conversation can be mapped out entirely (even when …
If you’re a little unsure about what Net Promoter Score is or how it can be used to improve the candidate experience, have a read of our other blogs, What is Net Promoter Score and How Can It Be Used By Recruiters? and 6 Reasons Why Recruiters Are Using NPS. Citrix is a US software …
How Citrix Used Net Promoter Score To Improve Their Candidate Experience Read More »
If you’re a little unsure as to what Net Promoter Score (NPS) is, have a read through our other blog post first, What is Net Promotor Score and How Can It Be Used By Recruiters? All done? Good. So now you know what NPS is, you’ve probably been thinking about whether you should be using …
6 Reasons Why Recruiters Are Using Net Promoter Score Read More »
You’ve probably heard about it, but what even is it? Net Promoter Score (or NPS) is a management tool that can be used to measure the loyalty of an organisation’s customer relationships – or in our case, candidate relationships. This means that if your organisation’s NPS is higher than those of your competitors, you will …
What is Net Promoter Score and How Can It Be Used By Recruiters? Read More »